Fragile, Handle With Care: On the Responsible Use of LLMs for Disinformation Detection in Human-Centered Content Moderation

Abstract

Disinformation poses a growing challenge to content moderation on online platforms, motivating the development of automated approaches for information verification, such as Large Language Model (LLM)-driven fact-checkers. In this position paper, we discuss challenges for responsible LLM-driven fact-checking from a user-centered perspective. We state that while LLMs hold considerable potential to help users assess information online, the use of LLMs requires a trustworthiness-by-design approach and meaningful human oversight. Consequently, the use of LLMs in human-centered content moderation should augment rather than replace human judgment.

Publication
In MCI-WS102: Human-Centered Moderation: Expertise, Context, and Evaluation
Christopher Katins
Christopher Katins
Doctoral Candidate & HCI Researcher